Moving to Results Authorized
Once lab work is finished, change the order’s status to “Results authorized” using the dropdown in the top-right corner of the order view. This action:
Marks the order as completed in the system
Moves it to the "Results" column on the Kanban board (or change the status)
Triggers a notification to the customer-owner
After this step, sample and plate data remain locked. You can still upload files, send messages, or move the status back to Processing if a correction is needed.
Uploading (result) Files
There are two ways to deliver results to the customer in Lab Portal: by uploading directly into the order, or by pushing results from Genotyper.
Uploading via the Files tab
Go to the Files tab inside any existing order.
You can create directories (folders) to structure data. Some directories will be automatically generated:
Kraken: this contains all XML exports made for Kraken
Results: this contains all result files generated and added by Genotyper
Uploaded files are immediately visible to the customer. They only receive a notification if the order is authorized.
Tip: You can upload files before authorizing results if needed. Authorizing orders only triggers notifications.
Once you've uploaded data, you'll see last modification data, the full file name and the file size:
Automatic result upload and status change with Genotyper
If your lab uses Genotyper, results can be sent to Lab Portal directly. In Genotyper, click authorize. You'll see the available orders in processing. Select the orders and optionally mark the results as authorized to move the status.
In Conversation, you'll see the result addition as well as the status changes reflected:
All export files will be automatically added and visible to both lab and customer users. This integration ensures consistent delivery and traceability without needing manual downloads or uploads.